Shipping Policy

Shipping Policy

1. Processing Time:

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving payment verification.
  • Orders placed after 12 PM (local time) will be processed the following business day.
  • Please allow additional processing time during promotional periods or holidays.

2. Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer multiple shipping options, including standard and expedited shipping, with estimated delivery times provided during checkout.
  • Delivery times are estimates and are not guaranteed. Actual delivery time may vary depending on the shipping method chosen, destination, and other factors beyond our control.

3. Shipping Destinations:

  • We currently ship to addresses within The United States.
  • We do not ship to P.O. boxes or APO/FPO addresses.

4. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • You can also track your order by logging into your account on our website and viewing your order history.

5. Customs, Duties, and Taxes:

  • "ZenClearCo" is not responsible for any customs, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages:

  • "ZenClearCo" is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team immediately to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

7. International Shipping:

  • For international orders, please be aware that customs clearance procedures may cause delays beyond our original delivery estimates.
  • International customers are responsible for any additional customs clearance fees, duties, or taxes incurred.

8. Shipping Policy Changes:

  • "ZenClearCo" reserves the right to update or modify this shipping policy at any time without prior notice.
  • Changes to the shipping policy will be reflected on this page.

Contact Us:

  • If you have any questions about our shipping policy, please contact us at briandmunozbiz@gmail.com

Last updated: 10/29/2024